We respect your privacy and you can use your DSAR - Data Subject Access Request rights. This is only for those who are our registered customers on Zebpay Platform. 


DSAR - Data Subjects Access Requests:


1. The right to be informed


By invoking this right,Zebpay will provide you with information including: Zebpay’ s purposes for processing your personal data, Zebpay’s retention periods for your personal data, and who we share it with.


2. The right of access


By invoking this right, Zebpay will provide you with a copy of your personal data stored by us as well as other supplementary information.


3. The right to rectification


By invoking this right, Zebpay will rectify incorrect data or will complete incomplete data. Zebpay encourages you to edit your personal data by yourself from the Profile menu for quick rectifications.


4. The right to erasure


By invoking this right, Zebpay and its affiliates will delete all your personal data from their system and you no longer will be able to use Zebpay services.

IMPORTANT:  We may archive some of your personal data to comply with regulatory/ legal requirements only, which will be deleted in accordance with our data retention policy.


5. The right to restrict processing


By invoking this right, Zebpay and its affiliates will restrict processing your personal data as per your instruction until you lift the restriction. This may limit your access to Zebpay services or make your account inoperative. Your data will not be deleted and will be stored on our systems to comply with statutory/ regulatory/ legal requirements.


6. The right to data portability


By invoking this right, Zebpay will provide you with the personal data in structured, commonly used and machine-readable format or have your personal data transmitted from us to another controller (subject to technical feasibility) as per your request.Zebpay encourages you to Export your personal data by yourself using the Profile menu for quick processing.


7. The right to object


By invoking this right, Zebpay and its affiliates will stop processing your personal data as per your instruction. This may limit your access to Zebpay services or make your account inoperative. Your data will not be deleted and will be stored on our systems for the establishment, exercise or defense of legal claims.

Our Privacy team will process your requests within 30 days.