To trade (buy/sell) and send or receive any of the supported cryptocurrencies on Zebpay, your account verification is mandatory.

Our KYC (Know Your Customer) verification process has been designed to be as simple and seamless as possible, and can be completed within 5 minutes through our platform.

The process has been explained below. Read all instructions carefully given under Guidelines

To complete your KYC, you need to verify:


  • Mobile Number
  • Email Id
  • Identity Proof
  • Address Proof

Please note that Australian customers do not need to submit a verification video as part of the KYC verification process.

Please refer to our detailed step-by-step support article for an in-depth view of how to complete your verification.