Security

Lost Phone
Your mobile number is your unique ID in Zebpay. Your receiving address, cryptocurrency balance and your transaction details are connected with your mobile n...
Wed, 20 Mar, 2019 at 2:53 PM
Change PIN
You can change your PIN and start trading instantly.  1. From the Main Menu navigate to Security Center and select Change PIN. 2. Verify OTP ...
Mon, 20 May, 2019 at 12:54 PM
Mobile version support
For security reasons, we support iOS versions 10 and Android 5 and above on our app.  Our decision to discontinue support for lower versions is to provide a...
Tue, 25 Jun, 2019 at 4:17 PM
Restricted transactions after a PIN reset
 For security reasons, after a PIN reset, we place a 24 hour restriction on selected transactions as listed below: Add a new send address Change your ba...
Wed, 20 Mar, 2019 at 2:53 PM
Zebpay wallet security
Zebpay follows industry leading security practices and your crypto assets are secured with us. You can refer to the security practices we follow here at...
Wed, 20 Mar, 2019 at 2:55 PM
Staying Secure
At Zebpay, we take every precaution to ensure that our customers' assets are safe and we'd love for you to follow the below security tips. Ne...
Fri, 7 Jun, 2019 at 4:08 PM
Phishing Attempts On Social Media
Over the years, Zebpay has earned the trust of it's over 3 million users. Unfortunately, unscrupulous elements will attempt to use this goodwill to try...
Fri, 7 Jun, 2019 at 4:28 PM