FAQs
Your mobile number is your unique ID in Zebpay. Your receiving address, cryptocurrency balance and your transaction details are connected with your mobile n...
Wed, 20 Mar, 2019 at 2:53 PM
You can change your PIN and start trading instantly: 1. From the Main Menu navigate to Security Center and select Change PIN. 2. Enter PIN to verify yo...
Thu, 19 Dec, 2019 at 4:35 PM
Your deposit order normally takes up to 2 working days to reflect in your Zebpay account balance, and as such, we've made it easy for you to keep track...
Thu, 19 Dec, 2019 at 4:35 PM
You can view the history of all your wallet and trade transactions within the app itself. 1. FIAT deposit and withdraw transactions. Select History ...
Thu, 19 Dec, 2019 at 4:36 PM
Zebpay will cancel all deposit orders that do not meet the below criteria. Once cancelled, the funds will be refunded into your bank account. 1. Deposit...
Thu, 19 Dec, 2019 at 4:36 PM
You can view all previous fiat transactions within the Zebpay app. To do so: Select History at the top of the app page Under ‘EUR transactions’, y...
Thu, 19 Dec, 2019 at 4:36 PM
Please Note: Deactivate your account only if you wish to permanently delete/close your Zebpay account. If not, please use the logout feature. Her...
Thu, 19 Dec, 2019 at 4:37 PM
For security reasons, we support iOS versions 10 and Android 5 and above on our app. Our current mobile versions are 3.04.01 for iOS and Android. Please...
Fri, 31 Jan, 2020 at 1:17 PM
Stay secured while using a shared device. Use the logout optin Select Menu and under My Account, you will have the option to Logout. When you need to ...
Thu, 19 Dec, 2019 at 4:37 PM
Zebpay neither buys nor sells cryptocurrencies. We are an exchange that matches buyers and sellers on our platform and as such, we have no control ove...
Wed, 20 Mar, 2019 at 2:51 PM