FAQs

Whitelist an address
Whitelisting your sending address is a secure way of performing high volume transactions with a given address.  This feature is recommended if you perfo...
Thu, 19 Dec, 2019 at 4:39 PM
Lightning Network
The Lightning Network is a second layer built on top of the main blockchain. It enables faster micro-transactions using ‘off-chain payment channels’. Th...
Thu, 19 Dec, 2019 at 4:39 PM
Ether - Send and Receive
Please Note: Your successful ether deposits will be credited into your wallet after 100 block confirmations (which takes approximately 25-30 minutes). M...
Fri, 20 Dec, 2019 at 11:47 AM
Live cryptocurrency transaction tracking
Below are links for the blockchain explorers of different cryptocurrencies: Bitcoin (BTC): https://www.blockchain.com/explorer Bitcoin Cash  (BCH): https...
Tue, 26 Mar, 2019 at 3:51 PM
TrueUSD (TUSD) FAQ
What is TUSD token? TrueUSD is the first asset-backed token created on the TrustToken platform. You can redeem TUSD for 1-for-1 for US dollars. A stabl...
Mon, 25 Mar, 2019 at 2:31 PM
Ethereum FAQ
Units Smallest unit of Eth is called ‘wei’ and it is the precision of 18 decimal places. Zebpay user balances are stored in another unit called ‘szabo’ w...
Mon, 25 Mar, 2019 at 3:21 PM
ERC20 FAQ
What is an ERC20 Token ERC20 is a protocol standard that defines certain rules and standards for issuing tokens on Ethereum’s network. For example, EOS i...
Mon, 25 Mar, 2019 at 3:17 PM
Get your trade statement
As per your requirement, you can receive your trade statement anytime on your registered email address. 1. Open the menu from the left slider by tapping...
Thu, 19 Dec, 2019 at 4:39 PM
Membership Fee FAQs
Why are we charging the fee? We thought long and hard whether to establish this fee. We calculated the cost of maintaining the physical infrastructu...
Thu, 17 Sep, 2020 at 10:05 AM
Issue in sending LTC
ZebPay supports sending Litecoin only to the new LTC address format.  The new address format begins in an M instead of 3. This format is convertible to ...
Fri, 10 Jul, 2020 at 1:13 PM