Trouble Shooting – Since your device is as unique as you are
There are 2 ways you can resolve this error. Select the Menu and refresh the app using the Refresh icon on the top left corner of the screen. Select the...
Fri, 29 Nov, 2019 at 2:43 PM
Please note that your Zebpay account needs to be KYC ( Know Your Customer) verified for you to be able to view your receiving address. Please follow the...
Fri, 29 Nov, 2019 at 2:45 PM
The fact that Zebpay has gained your trust over the years means that scammers try to use our brand name to lure users into dubious schemes. We routinely...
Thu, 19 Dec, 2019 at 4:35 PM
Refresh the app's dynamic data by: Select the Main Menu on the app. Refresh this screen by tapping the Refresh icon on the top right of the app. Yo...
Fri, 29 Nov, 2019 at 2:46 PM
If you're facing an error while sending coins to other wallets, please try the below workaround: From the Main Menu refresh the app by tapping on the...
Fri, 29 Nov, 2019 at 2:49 PM
Some of our Indian customers are unable to proceed beyond the consent page on the platform. Please note that this issue has now been resolved and if you...
Mon, 11 Mar, 2019 at 1:24 PM
To reset your PIN and automatically unlock your account: Select the Reset pin on your home screen. Select Verify OTP to receive an OTP on your register...
Fri, 29 Nov, 2019 at 2:49 PM
Please ensure that you are using the latest version of the app. If not, please update it. The current version for iOS is 3.07.00 and for Android is 3.08.02 ...
Mon, 24 Aug, 2020 at 11:18 AM