we scheduled upgrade to improve your experience. During this time, Fiat and/or Crypto Deposits may have experienced temporary delays. • Our team is actively reviewing and resolving these issues. • All impacted transactions are being carefully verified and will be fixed shortly. We truly appreciate your patience and understanding as we fine-tune the system for smoother performance.
🚨Important update: XRP and ATOM Deposit Address Change
As a part of our wallet upgrade process, your deposit addresses for XRP and ATOM will change effective 19th May 2025. To view your new deposit addresses, please follow the usual steps in the app/web.
Crypto deposits made to your old XRP or ATOM address after 3rd June 2025 will not be recoverable and will be permanently lost.
Please note: XRP and ATOM deposits and withdrawals will undergo a brief downtime on 19th May 2025, from 12 PM to 1 PM IST. All other ZebPay services will remain unaffected during this time.
🚩Futures under Maintenance on 21st May 2025, from 5:30 AM to 7:00 AM
Please note that our platform will undergo scheduled maintenance on Wednesday, 21st May 2025, from 5:30 AM to 7:00 AM. During this time, Perpetual Futures trading will be unavailable. We recommend adding sufficient margins to safeguard your trades during this period. All other services will continue to operate as usual.
🚩EOS Token Delisting and Upcoming Vaulta (A) Listing
Due to the upcoming token migration from EOS to Vaulta (A), the EOS token will be permanently delisted from both ZebPay’s Quick Trade and Exchange platforms on May 24, 2025, at 12:00 PM IST.
Important Information for EOS Holders:
• EOS deposits and withdrawals will be disabled earlier the same day on May 24, 2025, at 12:00 PM IST. • If you currently hold EOS tokens, please ensure you convert or sell them before 12:00 PM IST on May 24, 2025. • Any EOS tokens remaining in your account after the delisting deadline will be automatically converted to INR at the prevailing market rate.
Upcoming Vaulta (A) Listing: Vaulta (A) will be listed as an express listing on both Quick Trade and Exchange on May 29, 2025, at 12:00 PM IST.
Note: Deposits and withdrawals for Vaulta (A) will not be supported immediately upon listing. We will notify you as soon as these features become available.
