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🚨 An Update on Fiat Withdrawals, Crypto Deposits and Withdrawals
We understand that the recent service disruptions have caused inconvenience. We appreciate your patience and continued trust.
We are undertaking upgrades across multiple components of our platform to strengthen operational resilience, improve system reliability and further enhance our security controls.
What this means for you:
Crypto Deposits: Crypto deposits are operational; however, processing may take longer than usual while we complete the ongoing infrastructure upgrades and system checks.
Crypto Withdrawals: Crypto withdrawals are temporarily paused. Based on our current assessment, we are targeting Tuesday, 17 November 2026, for resumption.
BSC and TRX withdrawals may take an additional day to become available. We are working towards restoring withdrawal support across all supported assets and networks. We will keep you informed of any changes to this timeline.
INR Withdrawals: INR withdrawals are operational; however, processing is taking longer than usual due to a technical disruption at our banking partner's end. We are coordinating closely with our banking partner to resolve the delay and will keep you updated.
Other Service Updates
As we roll out these upgrades, some services may experience temporary interruptions or short pauses. We will communicate any planned service interruptions in advance wherever possible, so you can plan your activity accordingly.
A Reminder on Account Safety
• ZebPay will never ask for your password, OTP or 2FA codes.
• Trust updates only from the official ZebPay app, website and verified social media handles.
We appreciate your patience as we work through these improvements and service delays.
Our focus remains on providing you with a reliable experience on ZebPay.
We understand that the recent service disruptions have caused inconvenience. We appreciate your patience and continued trust.
We are undertaking upgrades across multiple components of our platform to strengthen operational resilience, improve system reliability and further enhance our security controls.
What this means for you:
Crypto Deposits: Crypto deposits are operational; however, processing may take longer than usual while we complete the ongoing infrastructure upgrades and system checks.
Crypto Withdrawals: Crypto withdrawals are temporarily paused. Based on our current assessment, we are targeting Tuesday, 17 November 2026, for resumption.
BSC and TRX withdrawals may take an additional day to become available. We are working towards restoring withdrawal support across all supported assets and networks. We will keep you informed of any changes to this timeline.
INR Withdrawals: INR withdrawals are operational; however, processing is taking longer than usual due to a technical disruption at our banking partner's end. We are coordinating closely with our banking partner to resolve the delay and will keep you updated.
Other Service Updates
As we roll out these upgrades, some services may experience temporary interruptions or short pauses. We will communicate any planned service interruptions in advance wherever possible, so you can plan your activity accordingly.
A Reminder on Account Safety
• ZebPay will never ask for your password, OTP or 2FA codes.
• Trust updates only from the official ZebPay app, website and verified social media handles.
We appreciate your patience as we work through these improvements and service delays.
Our focus remains on providing you with a reliable experience on ZebPay.
🚨Scheduled Maintenance Notice - Temporary Downtime for Perpetual Futures
We would like to inform you of a scheduled maintenance window for Perpetual Futures on 15th November 2026, from 12:00 AM - 6:00 AM IST. During this period, the Perpetual Futures feature will be temporarily unavailable, which will resume automatically once the maintenance is successfully completed.
Thank you for your continued trust and support!
We would like to inform you of a scheduled maintenance window for Perpetual Futures on 15th November 2026, from 12:00 AM - 6:00 AM IST. During this period, the Perpetual Futures feature will be temporarily unavailable, which will resume automatically once the maintenance is successfully completed.
Thank you for your continued trust and support!
🚨Maintenance Notice
As part of our ongoing efforts to enhance our services and deliver an improved experience, a scheduled maintenance window has been planned.
The following features will be temporarily unavailable during this period:
• OTP on email
• Chat Bot (available only on Web as of now)
• Forgot PIN
• Email ID change
While the features mentioned above may not work, please note that the "Change PIN" option will continue to function as usual. We will keep you updated through our regular communication channels once all features are fully restored.
Thank you for your understanding and cooperation.
As part of our ongoing efforts to enhance our services and deliver an improved experience, a scheduled maintenance window has been planned.
The following features will be temporarily unavailable during this period:
• OTP on email
• Chat Bot (available only on Web as of now)
• Forgot PIN
• Email ID change
While the features mentioned above may not work, please note that the "Change PIN" option will continue to function as usual. We will keep you updated through our regular communication channels once all features are fully restored.
Thank you for your understanding and cooperation.
🚨Please Note:
• Please be cautious of any Phishing attempts by fake accounts claiming to be ZebPay or ZebPay employees.
• All our official email IDs will always have 'zebpay.com' as the domain name.
• We will never ask you to uninstall the app for 24 hours to get your issue resolved.
• Please be cautious of any Phishing attempts by fake accounts claiming to be ZebPay or ZebPay employees.
• All our official email IDs will always have 'zebpay.com' as the domain name.
• We will never ask you to uninstall the app for 24 hours to get your issue resolved.
🚨 Important Update!
As part of our ongoing commitment to regulatory compliance and user safety, we strongly advise all Users to avoid engaging in transactions or interactions with wallets, platforms, or entities prohibited under law including but not limited to gambling, betting, gaming.
Please note that any activity identified as violating legal or regulatory requirements may result in account restrictions, suspension, or other necessary actions in accordance with our policies.
Users are advised to exercise due diligence and ensure that their activities remain compliant with all applicable laws.
As part of our ongoing commitment to regulatory compliance and user safety, we strongly advise all Users to avoid engaging in transactions or interactions with wallets, platforms, or entities prohibited under law including but not limited to gambling, betting, gaming.
Please note that any activity identified as violating legal or regulatory requirements may result in account restrictions, suspension, or other necessary actions in accordance with our policies.
Users are advised to exercise due diligence and ensure that their activities remain compliant with all applicable laws.