How to send crypto to another address?

Modified on Tue, 26 May at 2:04 AM

Created on Thu, 28 Feb, 2019 at 4:53 PM

Sending cryptocurrency to another wallet has never been easier. Follow the steps below and your transfer will be on its way in minutes!

3 ways to access “Send” crypto:

You can start a crypto transfer from anywhere in the app — whichever route feels most natural to you:

Option 1 — Home Screen

1. On the ZebPay home screen, tap Send directly to get started instantly.

Option 2 — My Account

1. Tap the three lines (☰) on the top left of the home screen.

2. Go to My Account.

3. Scroll down to Crypto Action and select Send Crypto.

Option 3 — QuickTrade

1. Tap on the token you want to send.

2. Tap the three dots (⋯) on the top right of the page.

3. Select Send Crypto.

How to send crypto — step by step:

1. Select your token

From the token list, tap on the cryptocurrency you'd like to send, then tap the three dots and select Send.

2. Choose your recipient & network

Select the recipient address from your saved sending addresses. Choose the network, add the recipient name, and select the recipient platform. You can also add a new address here if needed.

Please make sure that the recipient details shared are correct and accurate.

3. Acknowledge the attention note

Read and acknowledge the on-screen security note by tapping I Acknowledge. Then enter the quantity of crypto you wish to send. You can also review the network fee before confirming the amount.

4. Review the summary & proceed

Check the transaction summary carefully — including the network fee. Tap Proceed to Send Crypto when you're ready.

5. Authenticate & confirm

Enter your 4-digit PIN followed by the OTP to confirm and complete the transaction. That's it — your crypto is on its way!

Before placing a crypto withdrawal request, you may be asked to grant location access on your device. If you're using the ZebPay web platform (laptop/desktop), make sure location services are enabled in your browser and device settings.

Important things to know before you send!

Always check the network: As soon as you tap Send, you'll be able to view the supported network for that cryptocurrency. Only send and receive on the supported network to avoid any loss of funds. Also check that the receiver's wallet supports the same network.
Network fee is added on top: The network fee will be added to your entered transaction amount. The recipient will receive the amount after the network fee is deducted.
Xpress Listing coins: You cannot send cryptocurrencies listed under Xpress Listing — these are identifiable by the orange dotted circle around the coin icon.
Hardware wallets (Ledger, etc.): If the receiving hardware wallet doesn't require a destination tag or memo, simply enter the numeric value '1' in that field.
Invalid address error: If you see an 'invalid address' error, double-check that the receiving address belongs to the same supported network and format as the one on ZebPay.
Multiple sending addresses: You can add multiple saved addresses for each cryptocurrency — great for sending to different wallets regularly.
Transaction timing: Crypto transfers may take 24–48 hours to execute, in line with statutory guidelines for validating sending and receiving addresses.

How to find your transaction hash:

Once your send transaction is complete, you can locate the transaction hash directly in the app:

Tap on the cryptocurrency you sent.
Go to the History tab.
Select the transaction you're looking for — the transaction hash will be displayed there.

If a transaction hash has been generated but the funds haven't arrived at the receiving address yet, please contact the receiving wallet provider directly for assistance with stuck or missing transactions.

Want to know the exact fees for your crypto transaction? Check out the full breakdown on the ZebPay Fees Page.

Need further assistance? We are here for you!

Please contact us by raising a support ticket.