Important points:
Please exercise caution while making the transaction. As soon as you click on ‘send’, you can view the network we support the respective cryptocurrency on. Perform send/receive action of the cryptocurrency only on the supported network, to avoid any loss of funds. Also, you may check if the receiver's wallet supports the respective cryptocurrency on the same network before initiating the transaction.
You can also view the network fee before entering the transaction amount.
After completion of the send transaction, you can locate the transaction hash on the app by clicking on the cryptocurrency and then selecting the history tab and the transaction you are looking for.
The number of cryptocurrencies the receiver would receive will be post-deduction of the network fee.
The network fee will be added to whatever you add to the transaction.
You will not be able to send the cryptocurrencies which are listed under the Xpress listing (the cryptocurrencies with the orange dotted circle around).
For sending cryptocurrencies to hardware wallets like a ledger, etc, where you do not have a destination tag or memo, you can add a numeric number ‘1’.
In case you face an error of ‘invalid address’ while adding any sending address, please check the network we support for the cryptocurrency and if the receiving address also belongs to the same network/format.
Note: You can add multiple addresses for each cryptocurrency based on your needs.
Please select the token that you would like to send from the list, tap on three dots and tap on send.
Choose the recipient address from your list of sending addresses, and select the network you wish to use.
Acknowledge the attention note by clicking on the I Acknowledge button. On the next page, enter the quantity you wish to withdraw.
4) You should be able to view the summary on this page, tap on ‘proceed to send crypto.
Enter your 4 digit PIN followed by OTP to confirm the transaction on the next screen
Note: If you see the below message in the app when you click on Send or Receive, it means that the selected one is a Coin/Token listed in Xpress Listing.
Click here to learn the cryptocurrency transaction fees.
If there is a transaction hash generated for your send transaction but the same is not yet credited to the receiving address, please contact the receiving wallet address provider for assistance in case of stuck/missing transactions.
Crypto transfers may take 24-48 hours to get executed given the Statutory guidelines to validate the receiving /sending addresses.