Want more control over your trades? ZebPay's Exchange lets you set your own price, giving you the power and flexibility of a professional trading experience.
What is the Open Order Book?
The order book is a live list of all open buy and sell orders on the exchange for a specific trading pair — think of it as a bustling marketplace where buyers and sellers come together to trade crypto at prices they agree on.
Every open order represents another trader saying: "I'm ready to buy or sell at this price." Your order gets executed the moment a matching order appears on the other side — when a buyer's and seller's price and quantity align perfectly.
How does the Order Book work?
Here's a real-world example to make it crystal clear:
Orders placed on the book stay live until one of two things happen — another trader takes your offer, or you cancel it yourself. It's your trade, your terms!
How to view your pending orders
1. Go to the Exchange screen
Navigate to the Exchange section of the ZebPay app.
2. Tap on the token you placed an order for
Select the specific coin or trading pair from the exchange screen.
3. Scroll down and tap 'My Orders'
Scroll to the bottom of the token page and tap My Orders to see all your pending open orders for that pair.
How to cancel a pending order
1. Find the order you want to cancel
Navigate to My Orders for the relevant trading pair.
2. Tap the ✕ next to the order
Hit the X icon next to the order you'd like to cancel.
3. Confirm the cancellation
Tap Yes to confirm or No to keep the order active. A confirmation message will appear at the bottom of your screen once cancelled.
Good things to know:
Order validity: All buy and sell orders remain active on the order book for 60 days from the date they were placed. If an order hasn't been executed or manually cancelled within 60 days, it will be automatically cancelled at 12:00 AM UTC on the 61st day.
Partial orders: Any partially executed order that reaches the 60-day limit will also be auto-cancelled.
Balance not updated after cancellation? Don't panic! Simply tap the three horizontal lines (☰) on the top left of your home screen and hit the Refresh button. Your balance will update in moments.
Still not showing? Clear the app's cached data, restart the app, and your balance will be right there waiting for you.
Prefer trading on a bigger screen?
You can also access ZebPay's full Exchange experience on your desktop or laptop via our web platform!
Need further assistance about anything else? We are here for you!
Please contact us by raising a support ticket.
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