Our crypto withdrawal policy has been revised effective, 14th July, 2023. These changes will better safeguard customer interests while adhering to legal standards and our enhanced compliance structure.

The withdrawal limits vary based on various KYC levels. You can withdraw digital assets up to the total transaction limits listed under our new withdrawal policy (Refer to the link): https://zebpay.com/in/features/pricing 

To increase your withdrawal limit, you must complete our enhanced KYC process subject to applicable fees.

Procedure to Apply for KYC Level Upgrade

Please submit a 
ticket specifying the query type as "Limits" to initiate the process of upgrading your KYC level. We will promptly contact you with the necessary documentation requirements for the upgrade.

Note: The documentation requirements may vary depending on the specific case, and once the successful verification of the documents is completed, your account will be upgraded to the next immediate KYC level.