How to Receive Crypto on ZebPay?

Modified on Tue, 26 May at 2:14 AM

Created on Thu, 28 Feb, 2019 at 4:53 PM

Receiving crypto from another wallet to your ZebPay account is simple and secure — just share your address or QR code and you're done!

3 ways to access Receive Crypto:

Just like Send, you can access the Receive option from three places in the app:

Option 1 — Home Screen

1. On the ZebPay home screen, tap Receive to get started instantly.

Option 2 — My Account

1. Tap the three lines (☰) on the top left of the home screen.

2. Go to My Account.

3. Scroll down to Crypto Action and select Receive Crypto.

Option 3 — QuickTrade

1. Tap on the token you want to receive.

2. Tap the three dots (⋯) on the top right of the page.

3. Select Receive Crypto.

How to receive crypto — step by step:

1. Select your coin & network

Choose the coin or token you'd like to receive, and select the network you wish to receive it on. Make sure the sender is using the same network!

2. Read the notice & acknowledge

Carefully read the on-screen note and important network notice, then tap Acknowledge and View Address to proceed.

3. Share your address or QR code ✅

Your unique receiving address and QR code will be displayed on screen. Share either the QR code or the wallet address directly with the sender — and you're all set!

IMPORTANT: Every time you tap Receive, a pop-up will show the supported network for that token. You must only receive tokens via this supported network. Tokens sent via an unsupported network are permanently and irreversibly lost — there is no way to recover them.

Also, please make sure it is within the transaction limits!

Transferred crypto but it hasn't arrived yet?

If you've sent crypto from another exchange to your ZebPay wallet and it hasn't appeared after the required number of blockchain confirmations, don't worry — our team is here to help!

Please submit a support ticket and include the transaction hash and the name of the crypto. Our team will investigate and assist you as quickly as possible.

Need further assistance about anything else? We are here for you!

Please contact us by raising a support ticket.