Raising a ticket

You can raise a ticket from https://help.zebpay.com/support/tickets/new.

Please note: 

• Please ensure to share all the relevant information regarding your query/concern for us to be able to provide quick resolutions.

• Please submit screenshots wherever possible to enable faster resolutions.

• Please ensure to raise tickets through your registered email ID associated with the account you wish to seek assistance on.

• In case you are facing any difficulties in raising a ticket or attaching any document/image/video via mobile application, please try to raise a ticket using the link to raise a ticket via laptop or a desktop and vice-versa.

Important:

• ZebPay will never ask you for personal information over social media posts or in DMs. We will always ask you to raise a ticket and share the information over a ticket.

• ZebPay will only provide responses and resolutions via tickets raised from a registered email ID.