You can raise a ticket at

Please note: 

  • Any video that needs to be sent as an attachment needs to be sent via a ticket only.
  • Please submit screenshots wherever possible to enable faster resolutions.
  • Please submit relevant account information in all tickets.


  • ZebPay will never ask you for personal information over social media.
  • ZebPay will only provide responses and resolutions via email to your registered email address.