Our platform allows you to add and register up to three bank accounts. Experience seamless transactions as you effortlessly deposit and withdraw fiat currency into and from any of your registered bank accounts. Enjoy enhanced flexibility and convenience in managing your finances with this feature.


Registering a bank account is the first step that you need to complete before initiating a Fiat Deposit. You are only allowed to make deposits from a registered bank account. 


To ensure compliance with regulatory guidelines, it's crucial that the ZebPay account you register is in your name and is an Individual Savings Bank account. Please note that certain account types are restricted from registration as mentioned below. 



Type of accounts not allowed


  • Joint bank account
  • NRE / NRO Account


This article will show you how to:


Add a new bank account


Here are the steps to add bank accounts:


Step 1: Go to the 'My Account' section


You can access this by tapping the 'menu' icon on the top left corner of the screen.




Step 2: Tap on Bank

 

You will then see all of the bank accounts registered with us. The green tick-marks against the bank account indicate verified accounts. 


You will be able to add new bank accounts here. 


Click on the button 'Add Bank'.



Step 3: Add your new Bank Account details


Add the required details as mentioned in the screen.


Please ensure you capture the correct information in these fields as it will be validated at the time of verification.



You will also need to upload one of the following bank documents as proof of ownership:


  • Cheque
  • Bank Statement
  • First page of bank passbook


All of these documents have to clearly show the account number, account holder's name, bank name and IFSC code.


Step 4: Click on 'Save bank details'


That's all that you need to do. Our system will then auto-verify your bank details. If there is an issue with the information you entered, the system will not be able to complete the auto- verification. It usually takes 20-30 minutes to complete the auto-verification.


Cases failed in Auto-verification will be manually validated by our customer service team and it will then be verified / rejected basis on the validation status.



Delete an existing bank account 


Deleting a registered bank account is just as simple. Once again go to the 'Bank' section by following the steps as before. 


This time, click on the 'Remove' button below each listed account and then click 'Confirm'. 



And you're done!