Crypto Deposit & Withdrawals

Receive cryptocurrency
Please note: It is advisable to create a new address for receiving cryptocurrency each time to enhance the privacy of your transaction history. Every cr...
Thu, 18 Aug, 2022 at 6:36 PM
Send cryptocurrency to another address
Important points:  Please exercise caution while making the transaction. As soon as you click on ‘send’, you can view the network we support the respecti...
Thu, 18 Aug, 2022 at 7:14 PM
Check a transaction status
Time taken for a cryptocurrency transaction to complete could vary from a couple of minutes to a couple of hours as well, depending on network congestion. ...
Tue, 21 Jun, 2022 at 1:52 PM
Cryptocurrency sent to an incorrect address
Please exercise caution when you send/receive any cryptocurrency as there is no way to reverse these transactions. We may be able to recover certain tok...
Tue, 21 Jun, 2022 at 1:50 PM
Archive/ Unarchive old or unused send address(es)
You can archive old or unused send addresses to help you manage the send addresses that are active or commonly used by you. You can archive whitelisted and ...
Mon, 13 Jun, 2022 at 11:48 AM
Cancel or Reverse transactions
Bitcoin and other cryptocurrency transactions can’t be cancelled or reversed as they are directly connected to the network. Bitcoin and cryptocurrency n...
Thu, 19 Dec, 2019 at 4:38 PM
Import coins from a cold wallet into your Zebpay wallet
ZebPay currently does not support wallet imports If you have cryptocurrency stored in paper wallets, private keys or brain wallets, they can be imported...
Tue, 21 Jun, 2022 at 1:43 PM
Whitelist an address
Majority of our tokens (approximately 98% of them) are stored in a cold wallet: wallets that are not connected to the internet. For this reason, the process...
Mon, 13 Jun, 2022 at 11:46 AM
Lightning Network
Currently we do not support lightning network. If in future we decide to support and integrate this feature on our platform, we will put out communicati...
Tue, 21 Jun, 2022 at 1:42 PM
Ethereum FAQ
Units Smallest unit of ETH is called ‘wei’ and it is the precision of 18 decimal places. ZebPay user balances are stored in another unit called ‘szabo’ w...
Tue, 21 Jun, 2022 at 1:35 PM